FAQs
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How can I pay a purchase done in the Onle Store?
With VISA or Mastercard at the office of the hall or through www.duran-subastas.com Bank transfer to: Durán Sala de Arte S.L.U IBAN: ES60 2038 1532 8860 0007 5194 SWIFT / BIC: CAHMESMMXXX Bizum, with a limit of 3.000,00€.
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Can I return my purchase?
You have a period of 14 days from the date of receipt of the purchase to return your purchase. Durán will check, upon receipt of the item, that it is in the same condition in which it was sent and will proceed to refund the amount. Shipping costs are always at the customer's expense.
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What happens if two users select in the same article?
When a user saves an item in the cart, it will be reserved for 15 minutes. After a given time it will be available again in the catalog. Items will remain in the cart until they confirm payment or are selected by another user.